Are you sailing for the first time or have you sailed before, but would you like to check whether you have prepared everything properly?
Here we answer frequently asked questions.
Good preparation is important, if your question is not answered here, please call or email us!
We like to help you!
What is the best way to make a reservation?
Our website is always up to date and sometimes reservations go very quickly.
A ship that was free yesterday may already be occupied today.
If you are sure of your choice of ship and the date for your holiday, we recommend that you book directly online.
Then you know for sure that the ship is available for you.
Do I need a boating license?
The short answer is: No.
In the Netherlands you still need a navigation license if vessels are longer than 15 meters and/or sail faster than 20 km/h or are suitable for more than 12 people.
But to be able to sail a ship, the necessary knowledge or experience is required.
Do you have no or insufficient experience yet?
Then we strongly recommend that you request a sailing course with your reservation.
You are then assured of a skipper on the day of departure who will sail with you and practice on the ship you have rented.
You have no experience and you have not booked a skipper?
If it turns out that you have no or insufficient experience and you have not booked a skipper, we may not let you sail.
That sounds very strict, but we do it for a few very important reasons:
- Of course your safety. Boating is wonderful and one of the safest vacations. And we would like to keep it that way.
- We would like you to be able to look back on a pleasant holiday. This is only possible if the sailing has also gone well.
We know from experience that if you just go sailing without experience, it often does not end well.
You see: we do everything possible to make your holiday a success!
What about the payments?
As soon as you book with us, we request that you transfer the first deposit (50%) to us.
From that moment on, your reservation is final.
If we have not received payment after 14 days, the reservation will expire and the ship can be booked again by other customers.
To prevent this, we recommend that you pay immediately via Ideal or via Paypal when making the reservation.
You can transfer or pay the second installment at least 14 days before departure at the reception upon arrival at our port.
Payment can be made in cash, but we prefer payment by PIN.
Please note: we do not accept €200 and €500 banknotes.
I want to book for a period longer than 4 weeks.
Then of course it is possible and is becoming more common.
This requires more consultation and preparations, which we are happy to help you with.
Special favorable price conditions also apply.
We are happy to discuss this with you personally and therefore ask you to contact us by telephone or email.
Reserved, now what?
You have made a reservation with us and have received the confirmation in your mailbox by e-mail.
There is a PIN code in the reservation. This PIN code gives you access to your reservations.
Go to 'my holiday(s)' on our website and enter your personal pin code.
You will then receive an overview of your reservations.
You can consult these and make changes per reservation.
Think of ordering bicycles or a linen package.
We will then ensure that everything is arranged for you upon arrival.
Think about your payment, the first installment within 14 days after booking and the last installment before departure.
Sailing with our ships:
Practical matters on board: